Digital Marketing Executive

Responsibilities

COME FOR THE OPPORTUNITY, STAY FOR THE CHALLENGE

Milwaukee Tool is the global leader at the forefront of Professional Power Tools & Equipment Industry. We are dedicated and deeply focused on Professional tool users in all industries and businesses. Milwaukee is changing and disrupting the way Pros work by converting them to our break-through Cordless Technology. We pride ourselves on providing high performance products and superior jobsite solutions to enhance productivity, work quality, safety and a more sustainable workplace. Our relentless commitment to quality and a company-wide commitment to Pro users are behind the exceptional Milwaukee to growth across Asia.

WE CREATE EMPOWERED LEADERS

At Milwaukee Tool, our most valued resource is our people. We work with a dedication to be the best. We take pride in being part of the powerful Milwaukee brand. We know the key to achieve outstanding growth and success is to value the skills each team member brings to the organization. We go a step further, we invest in our team members to develop their skills and broaden their business capabilities. Our people have individualised growth and development plans. We are passionate about being Milwaukee, with a culture built by our team, which at the basis, is our people. We hire great people and make them leaders. We are excited to have you as part of our growth journey.

Milwaukee Tool Asia Headquarters is located in Hong Kong and a subsidiary of Techtronic Industries Co. Ltd. (TTI) www.milwaukeetool.asia.

To learn more about our rich history, please go to our website.

Duties/ Responsibilities:

• Manage Social Media, WhatsApp and Emails pertaining to customer inquiries.
• Handle and resolve customer feedback in a professional manner.
• Ensure that customers’ inquiries are responded within 24 hours turnaround time during working days.
• Identify and propose new creative ways to utilize social media and website to strengthen marketing, sales and customer engagements.
• Provide a high standard of customer satisfaction and service to a growing customer base, ensuring that an efficient, courteous and professional manner is upheld at all times.
• Identify trends and insights from different regions and competitors.
• Collaborate with internal teams and external parties in digital marketing activities.
• Assist with planning, executing, and managing social media campaigns.
• Coordinate, analyze and validate marketing data.
• Assist in digital projects as required from time to time.
• Support company activities, marketing events/strategies, and any other ad-hoc tasks including administrative duties within the marketing scope of work
• Contribute to digital marketing effectiveness by identifying issues and proposing solutions.
• Establish and maintain good working relationships with customers, suppliers and co-workers.
• Communicate and work closely with Product Marketing and Event & Training team.
• Other ad-hoc job assigned from time to time.